I ordered a coffee maker. It took them no time at all to charge me even though they did not have the item in stock.
It took over 3 weeks (and several inquiries) before I had any communication what so ever from them. Finally I get an email saying - sorry we expect them "shortly". I replied "cancel it and please confirm it has been cancelled." Weeks go by again and I make several attempts to contact them to no avail. I finally get a response to my email saying - ok we will cancel it and refund your credit card.
Now it is a month later and I stil have not received a refund. Again - no response to emails, no one answers the phone. My next stop is to challenge the charge with my credit card company and let them go after ikitchen for the refund.
Buyer beware...
0 comments