I have signed a reseller agreement with this company for authentic designers handbags. Basically they would provided me authentic products at a slight lower cost for me to resell and hopefully make some profit.
On February 25th I have received complaints from a customer about the authenticity of a handbag she received. The customer has shipped the handbag back to me and I have refunded the money in full.
A few days later another customer complaint that the two authenticity cards of her handbag had different serial numbers. I started to investigate on how to validate the authenticity of the product It turned out that this company has defrauded me of my money.
They are selling counterfeit handbags, which is illegal in the US. I have confronted the company VP about the issue thru emails and also via phone and asked for a full refund since he did not respected his part of the agreement.
The answer that he gave me was "Tell the lady to throw away one of the cards and enjoy her bag, we will not refund you".
So now I find myself having products that has cost me $840 that have no value and I cannot resell. I hope that somebody from the complaint can help me with this case and I also hope that this complaint can somehow save other victims from the hands of these thieves.
I want my money back and they should be in prison.
0 comments