Ordered a business package on 2/5/10. Never received an invoice, receipt number or tracking number, or instructions regarding refunds, etc.
Disputed charge with debit card company. Emailed vendor on 3/2/10 to find out about status of order. Was immediately sent an email (not the original email from the order) with download instructions.
Vendor states in email that receipt of it, or downloading of materials, was the same as acceptance or delivery of order. Refused to refund after several requests and now threatens civil action if dispute with debit card issuer is not pulled.
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