Sent product to me after long delay. I asked her not to send the item as I needed it weeks before she would ship.
She sent anyway, and instructed I write "return to sender" and mail it back. Did as instructed, sent from commercial mail store (where store owner took the package personally for me).
Claims she did not receive returned items and will not refund money. Says there would be tracking to indicate she received it, but post office tells me a "refused" shipment would not be tracked.
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