Usacomplaints.com » Miscellaneous » Complaint / Review: FedEx - Overnight $200 Gift Card Envelope Not Found at My Door. #564687

Complaint / Review
FedEx
Overnight $200 Gift Card Envelope Not Found at My Door

My dad sent me a $200 gift card for my birthday via FedEx overnight yesterday. He wanted me to get it today (Saturday) because it is my last weekend before I deploy to Iraq, and he wanted me to be able to go out to Buffalo Wild Wings with my buddies for one last weekend out before we went overseas.

I sat at home all day waiting for the envelope to get here. I did go shower for about 15 minutes, but I left the bathroom door open so that I could hear if someone knocked. Around 2:00 pm, I called FedEx, and they claimed that the envelope had been left at my door at 1:10. I poked my head out and checked, and there was nothing. Not a slip, not an envelope. I told them there was nothing there, and they promised to talk to the courier about it and give me a call back. I waited a few more hours, and nothing, so I called back. They said that they actually were not going to call the courier until Monday morning! I asked what about my package, and they said, "please allow 24-48 business hours for us to discuss this with the courier."



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