Empire Today LLC hoaxes gullible customers with the product order form:
Unwitting customers must sign Empire Today's multi-copy (yellow, green & blue) "Document #
F-1162" Order Form. The fine print on the back side — at the very bottom — discloses that "Arbitration of Disputes" must be settled only by a legal arbitrator from the National Arbitration Forum. What isn't apparent is a costly process, for the customer, so unless the claim is for several
thousand dollars it just isn't worth any possible reward. Customers wave their rights in Small Claims Courts and all other proceedures. Consider that no honest, reputable company with an interest in keeping customers happy would use this shady tactic. Empire's record with the local BBB is listed as A, but according to the BBB the Colorado complaints about Empire are all now forwarded to the Chicago office for some unstated reason! Complain to the BBB anyway
Yes, we were taken badly by this company regarding the quaility of a new nylon carpet.
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