Got a great deal (to good to be true) for a 10x10 new kitchen floor (hardwood) contract signed is to take up the old ceramic tile (plus haul away) and then lay plywood sub-floor down.installers got there and stated that under the ceramic is a cement sub-floor which also requires to be taken ...
I purchased the carpet within one month it was all matted down and shedding. It looked older than the 20 year old carpet they took out. They refuse to honor the warranty. Ifeel completely taken ...
I called Empire for and estimate in March. This very persuasive salesman came to my home and gave the salesman pitch about how his laminate flooring was the best on the market and showed me the usual samples and how it had 25 year warranty. What a crock. I wanted this to be installed in my kitchen. ...
On August 24 Empire and I signed contract #019FAAA962 for installation of wood flooring at 2868 Cravey DR Atlanta 30345 with a firm price of $8,450.00. The work was to begin on August 25. You did not show up to begin the work and notified me that if I wanted it done it would cost an additional ...
I contracted with Empire Today Carpets and discovered about $25,000 in jewelry was missing from a cabinet they moved during installation. I filed a police report, and of course the installer denied his crew took anything. Without video surveillance there was nothing the police could do. In ...
We had Quick-Step brand laminate floor installed by Empire Today in Nov. 2007 & are still fighting with them about it (3 years later). We first noticed within about a month after the install that the floor seemed to scratch VERY easily and that it would not hold up to any liquid for more than ...