I have to say that I completely unimpressed with this organization. I ordered several part from the same manufacturer and needed them fast enough to justify UPS overnight shipping. All items were in stock yet they shipped out only half the order overnight.
No explanation was offered for why the rest was not shipped and the company sale rep was borderline rude when I asked to have the shipping charges refunded. They refused to connect me to a supervisor for further action.
My only recommendation for this organization is to find someone else, anyone else to do business with.
When a business invests extra scarce funds for overnight shipped there is a reason for that; it means it is needed and we don;t want to wait for happy hour or coffee breaks to have the order serviced.
In short they don't care. No wonder I am starting to prefer offshore suppliers.
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