I signed a contractwith Focus Inc. On April 28 for the purposes of generating leadsfor me for my Reverse Mortgage business. Theycontracted to deliver leads at $100/lead starting approximately twoweeks after receipt of the funds. Leads had to meet a certain criteriaas specified in the contract (they had to be the homeowner, occupyingthe property, 62 years old minimum, clear title to the property, proceeds from the Reverse Mortgage had to come within $10,000 of payingoff their current mortgage if they had one, home values were to bebetween $150K and $650k, correct contact information included withlead, etc.) The contract states that the term of the contract shall be twomonths following the first day of the start month. Since I understoodthat their advertising campaign would not start until approximately 2weeks after I signed the contract, This made the start month June 1. Under terms of the contract, I expected to receive 35 qualifiedleads from the first $3500 by August 1, and from the second $3500 byOctober 1.in actuality, they never charged the second $3500. I beganreceiving leads on approximately June 8. They were slow coming in and Icalled and e-mailed my contacts at Focus expressing my concerns. Ieventually received a total of 22 leads. The last one that I receivedwas on September 8 and that was the first one received for severalweeks. I returned 13 of the 22 received for credit because they did notmeet the terms of the contract on one or more ways. I copied Focus Inc. On every return and my reason for return was never disputed. Afterhaving left several messages with my two contacts at Focus that wentunanswered and having sent several e-mails which also went unanswered, I filed a disputed charge with my Credit Card Company on September 8.
Insummary, I contracted for 70 qualified leads and paid for 35 leads inadvance. Any non-qualified returned leads were to be credited as agreedto in the contract. I received a total of 9 qualified leads. They kept all of my money and no one in a position of authority there will communicate with me. I have been cheated out of $2600. I have recently seen evidence that they are continuing to attempt to sell this program. This company appears to have no integrity and no business ethics. They have despicable business practices and do not do what they tell you that they are going to do. I don't want any more Mortgage Brokers to get cheated out of their money.
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