Guthy-Renker continually gives me problems! One year ago, I orderedProactiv Solution, I tried it and was allergic to the ingredients. Isent it back, got my refund, and I thought that was it. WRONG! Istarted to receive annoying phone calls, trying to get me to buy more. I also received pamphlets from Proactiv in the mail.
Getting off their mailing list is a torture! I called the CustomerService number SO many times, I can't count anymore. Each time, theysaid that I was off the list, and wouldn't receive any more mailings. WRONG AGAIN! It's been eight months of calling their support number, and the Guthy-Renker Corporate Office number (760-773-9022) trying toget off their stupid mailing list. Renee, an agent in the CorporateOffice has been "helping" me in the last four months, and I'm stillreceiving pamphlets in the mail for the Proactiv! She said that theGuthy-Renker IT Department is looking into it and will take care of itonce and for all. WRONG AGAIN, AGAIN! Although Renee has been kind andpatient with me, MY PATIENCE with GR is about to the end. I HAD IT WITHTHESE CROOKS!
So in conclusion, I would NOT recommend that ANYONE to order fromGuthy-Renker. Their "Customer Service" is a complete joke and a lie, and the Corporate Office hasn't helped me much either. DO NOT ORDERFROM GUTHY-RENKER, or you'll be sorry! I wish I NEVER would haveordered Proactiv in the first place, I never really needed it anyway. So BEWARE of marketing tactics, once they get you in, it's hard to getout!
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