On first dealing with Conn's, Store #084 (Mesquite, TX 75149), they offered friendly service, however, that friendliness soon evaporates once they have conn'ed you into a purchase. It becomes evident that the same sales rep. (any) that you purchased from nolonger wishes to offer you the same type of friendly assistance should you come back (after the purchase) to resolve and/or inquire about the item that was sold to you. The sales team at this location will only offer their assistance, if you are in the process of buying something, however, when asked the reason for your visit and you state that you are not there to purchase anything, but instead to inquire or complain about a purchase that you had made at an earlier time the sales rep. Will nod his/her understanding but fail to offer you any assistance or support as they slowly walk away.
Well, on one of these purchase which I had made on an LG-TV, I, was flipping through the newspaper when I noticed that Conn's was running a sale on this exact LG-TV at a discount price.
0 comments