Usacomplaints.com » Miscellaneous » Complaint / Review: Ivy League - ROL YOUTH FOUNDATION horrible employees bad customer service. #553712

Complaint / Review
Ivy League
ROL YOUTH FOUNDATION horrible employees bad customer service

This company is horrible. Horrible is an understatement. The owner, Jackie Evans plays next to none, in her part as company owner. She is supposed to be the go to person with any problems. I have been told from employees at the Mokena location on 191st st in Mokena, IL, that if I call with a problem, and I am told Jackie will get the message and call me back, that means, they do not care and I will receive no call back.

I have NEVER received a call back from the owner Jackie Evans apologizing for the amount of incompetence she, the employees, and the company has. I feel SO SO SO SO sorry for the children whose parents drop them off everyday. I pulled my child from this "before and after school program" because my little one complained everyday!

When calling to say I was going to pull my child, I was told..."Fine, go ahead, take your business elsewhere", by an employee in the office who answers phones.


Offender: Ivy League

Country: USA   State: Illinois   City: Mokena
Address: 8500 W. 191st Street Mokena, IL 60448
Phone: 8154641265
Site:

Category: Miscellaneous

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