I recently had a problem with my laptop booting and needed a professional to look at it. My father said that he had a business card of these men at Oswego Computer Solutions. He called them and they said that they have seen this before and quoted him $75-$100 to troubleshoot the problem and get it running. I dropped it off at their office and awaited their call.
The following day, they called and said my laptop was ready to be picked up. I was out of town but sent my father to get it. They told my father, and later to me on the phone, that there was a power problem with the laptop that they cannot fix and that I should get a new laptop... And handed my father an invoice for double the amount they quoted: $150.00.
The invoice angered me for days as I was blown away by the outlandish bill. I went into their office yesterday, paid them their money, and let them know that I would be posting this to prevent any others from being robbed by them.
Now, I would have been more than happy to pay them the quote for taking the time to look at it and attempt, but not double what they quoted to FIX IT! I guess things are a little different in my line of work. If I quoted a job for a price, attempted and failed, and then tried to submit a bill for double my quote, I'd get a finger and possibly a swift kick to the groin... And I'd deserve it!
But, like I said, I paid these men their money and went on my way. I'm not looking for compensation or reimbursement. I just want to warn others in the area of the hacks over on Stonehill.
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