Usacomplaints.com » Miscellaneous » Complaint / Review: VIP Options - Zingow - Lotus Interworks - Vip Homes Unprofessional Sales and Customer Service. #551198

Complaint / Review
VIP Options - Zingow - Lotus Interworks
Vip Homes Unprofessional Sales and Customer Service

1-24-10. I contacted the information/sales/customer service phone number 800-588-0135. I spoke to a female sales rep named "Rise", I was charged $80.00 for the fee of gaining access to the website so i will have exclusive listings to properties that are listed as a lease with an option to buy. During the conversation, she was watching a football game. She said that the office has flat screen tv's all around and that they are supposed to have the stock report on but they are watching the game. She kept interrupting me as we were trying to navigate through the website and was cheering when there was a touch down and commenting to someone that Bret Favre is her "Boo". We asked to cancel the transaction because of her unprofessionalism, she said "call customer service" and hung up on me. I called back and spoke to another female who i think was "Rise" but called herself "Nicole Taylor", i tried explaining to "Nicole/Rise" that I have never dealt with a company with such unprofessionalism and asked for her direct manager and "Nicole/Rise" ended the call. I called back again and simply asked the female who answered for "Nicole/Rise's" direct manager and was hung up on again. Watch out for this companies sales tactics and do not give them your payment information.



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