Complaint / Review
Direct Tv
Stay Away From This Company

Direct TV is a ripoff. I recently moved to a rental property where the
landlord does not allow a satellite dish to be installed on the
roof-top. The installers came out to the address and stated that that
was the only place it could be installed, so we had to cancel the
account due to the landlords rules. I talked with customer service, who
in short told me that I would be charged a cancellation fee of up to
$300. I told them that because the landlord will not allow the
installation on the roof, and that this is out of my hands. The
customer representative told me that they would still charge me a
cancellation fee. I argued with the representative to no end, and
nothing was solved. I found that after I shipped their satellite boxes
back, they deducted $283.00from my bank account without my permission.
This company does not believe in treating a customer with respect, but
only believes in taking your money. It is my option that you should not
do business with a company like this. Dont get caught in their trap.
As far as my rating goes, if there were a -20 stars I would rate them
that way.