This company pretends to offer full coverage health insurance but what they are selling is an indemnity policy that they will tell you is the same thing. During the process of getting the information from them, which is a very high pressure sales pitch, I was looking them up on the internet. During the transaction, I stopped them, told them I did not want the policy because it is not what I am looking for. They had already gotten my credit card information and they put the charge through even though I told them "I absolutely do not want this policy, do not charge my card!"
Once I saw the charge pending, I called them to get it removed immediately speaking to a manager by the name of "Annabelle." She told me she would have it removed and call me. I never heard back from her. I have also contacted their management office, and they tell me they will never refund the entire amount, even if it was not authorized, they will keep $100.00.
Now I have had to cancel my debit card, file a complaint with Chase Bank, and file complaints with the Insurance Commissioner, the Attorney General's office, and the Consumer Protection Agency.
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