Texas Moving Services, aka: Nationwide Movers, contracted a move for us in November - from Virginia to Florida.
First, Texas Moving Services subcontracted the work — something they promised they never did when they were selling us the move on the phone.
Second, the subcontractor held our items "hostage" and demanded cash, so we had ot seek out police intervention. Meanwhile, Texas Moving Services would not help us mitigate the problem to get our belongings.
Third, they REFUSED to show us our bill of ladening OR our weight tickets — the subcontractors unloaded after the police made them, and just kept all paperwork, which PROVED what our move should have actually cost.
Fourt, We have nearly a THOUSAND DOLLARS IN DAMAGES ($975), and Texas Moving Services will not: take our calls, respond to messages or work with us at all to resolve the damaged items.in fact the company they use, Anthem Claim Management, is also on usacomplaints.com. So to sum it up, we were told lies to book the move, then had our belongings subcontracted out to two men from Nigeria, who demanded cash from us. We also have nearly a grand in damages and NO way to get this resolved, other than a lawsuit.
In the interim, we have filed complaints with: FMCSA, Texas DOT and the BBB - just to get started.
Beware of Ken Richards, his info is: [email protected], phone: 864-990-1136.
And as a ridiculous aside, all of the men they work with use the name Ken - both movers, the dispatcher and the salesman... So absurd.
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