Usacomplaints.com » Miscellaneous » Complaint / Review: PayPal - Account Cannot Be Closed for 50 Days Despite Unauthorized Charges. #529772

Complaint / Review
PayPal
Account Cannot Be Closed for 50 Days Despite Unauthorized Charges

I noticed my account with PayPal kept getting charges I wasn't authorizing. I contacted PayPal by email and said these charges aren't authorized. Then I got emails sent to my personal email account from PayPal saying they're sorry, but they're not crediting my account back. I said, what in the world? So I decided to Google PayPal and came across all the complaints filed. My heart sank!

I decided I would log on to PayPal, close my account and be done with it, except it said I couldn't. Again I said, what in the world?! So I took the time to look up PayPal's number and called in. I spoke to a man whom I could barely understand, which really annoyed me. He told me that my account could not be closed for 50 days. (At least I think he said 50, possibly 60.) I said, excuse me?! He said my account could not close until the current transaction cleared my account. I said, what transaction? He told me, and I said, oh no, I don't think so. I did not authorize any transaction via PayPal! He said, well, that's unfortunate because we say you did, and we will not close your account until the money clears.

I said fine. I will go to my bank first thing in the morning and close my bank account, because too many fraudulent activities have occurred that you all refuse to do anything about. You are causing me to lose money, and unfortunately for you I'm just not okay with that! So tomorrow I guess I will be going to my bank to get my accounts closed, which really is unfortunate because I just ordered brand new checks that cost me over a 100 bucks. Perhaps I can just dispute the charges? However, I feel if I do, they will just be back next week or next month. Sigh. PayPal is such a ripoff. By the way, I found out that they aren't a bank and therefore are not regulated by the federal law that governs real banks!


Offender: PayPal

Country: USA   State: California   City: San Jose
Address: 2211 N. First Street
Phone: 8882211161
Site:

Category: Miscellaneous

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