Hi,
I donot know, if this is teh right forum to put my complaint, but aleast it would make users think once before buying HP products.
I would like to know about the ways to increase Laptops, Notebooks life span?
A) Is it by using the laptop with the battery power only?
B) Is it by using the laptop more on an AC Outlet using an Adaptor?
C) Is it not the ideal way to protect the main Unit by using Fuse or similar electrical/electronuic arrangement without causing hazard to the main Unit?
The reason behind is on 28th June I purchased a Laptop/notebook model C770/TU Compaq Make, which went off on 24th June when it was in standby mode conected to an AC Outlet at my residence.
The very next day I took the unit along with the adaptor to The HP/Compaq authorised Service center "Maha Electronics, Somajiguda, Hyderabad". After Normal Inspection they told though my laptop is within warranty but since being a burnt case it would not be considered under warranty. Two days back, I have recived a quotation from them of Rs 13000, which i need to pay since the motherboard of the laptop has become defective.
My earnest request to all, is won't there be any preventive measures for costly and sophisticated instruments like the one mentoioned above, with a simple fuse or kind a integrated in the AC Adaptor to protect it from the damage that i had to face. Now I have admitted to pay for the Motherboard, since I didn't get any other alternative from the Service Centre.
Therfore would like to share whether running Laptops using Battery Power is better than using AC Adaptor and having a separte unit to re-chareg the battery.
I still have doubt that there might have been some manufacturing defect with the unit and that's why it has gone wrong else a protective measure should be provided before the unit to prevent it from suc kind of losses which has to totally born by the customer only is akind of injustice to the cutomer.
Thanks
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