My husband is 72 years old and has a pacemaker and half of his foot cut off, and his TV is his life. We have been without TV since the 15th of May. I cannot understand why a tech cannot get to our house any sooner than the 24th of May. Hire more techs if needed.
A tech was at my step-son's and he did not have time to call and see if we had a ticket opened. He was right next door to us and would not do a thing.
Up to this point we have had a good report, but not now. We are very unhappy with Direct TV. We expect TV on and some kind of reward for this kind of service.
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