I withdrew from Kaplan University in May. I had to withdraw because they never received my transcripts from University of Phoenix. I talked to my Academic advisor about withdrawing because they never got my transcripts. She stated that she will send an email to my financial aid officers (who is useless, never return calls and never return emails). I took two classes from Kaplan University and had to withdraw. The totalled student loans for this school was $6400.00. When I withdrew form Kaplan, I went back to University of Phoenix to pursue my Bachelor degree. My FAO from University stated that I could not received the full amount of FAid because I have an overlapping from Kaplan University. I tried to call this school for 5 days, I always be on hold for about 30 to 45 minutes. You never get a chance to talk to anyone, but the sometimes the academic advisor. To make the story short... They are trying to say that I owe the full amount because I attended the two classes and the lender is not eligible for an refunded back. I talked to this FA officers named Whitney and she stated that they made a mistake about taking the full amount for $6400.00 and my lender would be refunded half of the money back so that I will get funding for University of Phoenix. This should have been taking care of last week, but guess what!!! It was not done. I called and talked to a guy name Shawn (FA counselor) and he stated that the amount was correct and I need to talk to the FAid Officer about cancelling my funds. I thought they did this already when I talk to my academic advisor and that sorry useless FAid Officer about withdrawing and they support to have cancel my loans. I'm disappointed in this school, because they are not on top of their GAMES when it comes down to their students that are trying to pursue a good education in this world. So, I think that I will probably have to pay money out of my pocket for University of Phoenix to received my Bachelor degree in Criminal Justice. I would not suggest this school to anyone. Please make sure that you check out the schools for and their complaints. Because I thought this school was a good school to attended. It was HORRIBLY!!!
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