Usacomplaints.com » Miscellaneous » Complaint / Review: Acai Berry Breeze - Misleading Free Trial offer and false Money Back Guarantee. #460624

Complaint / Review
Acai Berry Breeze
Misleading "Free Trial" offer and false "Money Back Guarantee"

I had received all of those Acai berry emails (of "as seen on Oprah" fame) in my junk folder for some time and had ignored them. Then a person named "Sara Ann" [email protected] (feel free to harass her) posted a fake listing on craigslist which I fell for. She posted a listing supposedly giving away a half empty bottle of Acai Berry Breeze. She said she didn't need it anymore because she got it for free and had already lost the weight she wanted. She then told me how to get a bottle for free from the website for a small shipping charge and gave me the link.

I went to the website and it confirmed what she had said: A 14 day free trial offer that was guaranteed. So I ordered a bottle for free plus $4.95 SH, received the product, and started using it. I didn't lose weight or feel any difference maybe a slitely reduced appetite but not much. So I decided to cancel. When I contacted them to cancel I was hit by surprise when the operater told me I had to send the bottle back with pills in it at my expense! It turns out burried in the fine print in a seperate window for terms and conditions the free trial is not free at all. They interpret free trial to mean 28 of the 60 capsules in the bottle they send you are free (you are supposed to take two capsules a day hence the 14 day trial) and then you are expected to call before 14 days to cancel and then YOU have to pay SH to return a bottle with 32 pills in it in order not to incur additional charges!!! If you keep the bottle they charge you another $20 for keeping it. If you don't cancel after 14 days they charge you $68 which is supposed to be the normal monthly price for it.

Obviously this is a TOTAL SCAM. You lose either way and there is no way to try it for free. The advertising is very misleading. I told the customer service rep this and she said, "you're entitled to your own opinion" I think everyone in the world who didn't work for that company would share my opinion. I have never seen the cocept of a free trial twisted like that. I decided to keep the bottle and pay the $20 because I figured if I sent it back they would just say they never received it and charge me $68 anyway. I am going to try to get my money back based on their 100% satisfaction guarantee but I first wanted to warn the world. Thanks for Reading, Please tell others, and wish me luck.

Have a great day!!


Offender: Acai Berry Breeze

Country: USA   State: Arizona   City: Scottsdale
Address: 3370 N. Hayden Rd. 123-180
Phone: 8664216554

Category: Miscellaneous

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