I did an online inquiry and received a phone call from a representative within five minutes. After a short conversation and the agent stating he would need to get special permissions to have me covered being my mileage was over 100,000... The agent quickly was giving me the quote for the five year term, $299 to be paid right then over the phone, the balance paid over 18 months. When I told the agent I was not making any decisions today his customer service went to 0 and he hung up.
After doing some research online with the Better Business Bureau, I found there have been 215 complaints against this company. There have been lawsuits filed in British Columbia where the company was selling insurance and not licensed. There were other lawsuits as well. Please go to http://www.bbb.org/stlouis/business-reviews/extended-warranty-contract-service-companies/national-dealers-warranty-inc-in-saint-peters-mo-310030296#complaint to read the complaints.
BEWARE when making a decision to purchase insurance from this company. I knew from the beginning of the call, just by the tone of the individual I was speaking with, it was nothing more than a scam.
They have had complaints against; advertising, billing/collection, contracts, customer service, guarantee/warranty, refund/exchange, sales practice and service. All of these are very important to maintain a stable reputable business. It if obvious this is not one of those businesses. Do like I did, say NO. Any business that will not send you information about the product you are purchasing BEFORE you purchase it is not good. Hence the BBB complaints about "refund or exchange".
Yancybox
Oklahoma City, Oklahoma
U.S.A.
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