Unfortunatly i was a former employee at Dealers National Auto Warranty until i found out the vast amount of trickery and flat out lies and scams they used to get customers. They use an automated caller that calls people, alot of these people are on the DNC list. They answer the calls and if you ask right away what the company name is, they will tell you Warranty Division of America which is not true. They tell you that so if you are someone who is going to file a complaint from being called so much, you will not have the correct name.
The sign on the front of the building says World American LLC. They sell a DURALUBE product/warranty that has been proven to be a scam. If you have a warranty that has anything to do with duralube, cancel it immediatly. They basically cycle through calls until they get a vulnerable person to sell it to and if the customer starts to ask questions they will flat out lie about what parts are covered.
Anyone who is reading this spread the news, if you recieve a call about warranty it is more than likely a scam, never purchase until u have done research. If u have purchased a warranty through this company i am very sorry. You can contact this company to cancel or make complaints at 1-888-231-1310 or a local number is 417-206-0167.
The owners are Frank and Brett Settle (aka Jonathan Brett Settle) Cell numbers are 417-317-1150 for Frank and 417-540-3606 for Brett. The businesses physical address is 1515 W. 10th St.in Joplin, MO. 64801. The son, Brett, frequently smokes marijuana and drinks and supplies alcohol to people in the building while they work, so if you have ever recieved a phone call and heard loud music that is why. I could not believe what i was seeing and that a business like this could even exist. I have tried to contact the MO. Attorney general but have been unsuccessful so far. This business has to be stopped.
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