I have been extremely unsatisfied with DirectTv from the first day. Their company as a whole is extremely uneducated, and they need improvements in every area. Never expect their routing to be done in a timely or cost efficient manner. Their customer service is nowhere near excellent. Everyone always tells a lie just to get you to buy into their service.
I was told that I would have local channels, and when the tech installed it, he even lied to me and told me that I would. Come to find out, they do not even offer local channels in my area. They are overpriced, and everyone that I have talked to is more than rude. The local office staff are very inexperienced and apparently do not know how to run a successful business. The management hires rude office staff and installation techs. I would never recommend Directv to anyone.
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