Reference & reply to your complain about your experience with Mitsubishi.
I agree 100%, I got my Flat panel 46 inches Mitsubishi in September 01, from 6th Avenue Electronics=another nightmare especially the one on Carle Place Long Island New York, once they get your money, they do not care nor have any willingness to help or keep you happy, same school as Mitsubishi in California. It is March 28/09. And still having problems with the TV. The HD channels do not come up when they should and a box, similar to PIP on right hand corner appears with different colors and finally the picture. Have been on the phone and have had more people come over to look at the problem and still not resolved, the attitude of management is pathetic, so are the employees, who hang the phone or disconnect you so many times I have lost account of how many. The head of Consumer Relations seems to go out of her way to antagonize you, and does not take your side or even fake trying to and also hanged up the phone on me March 27/09.
My LCD was replaced about a month or so ago, the problem persisted, I was promised by management a replacement of the TV only to find out the next days that the Technicians had to come back again and confirm that there was a problem, then I was told no replacement since the TV was fine as reported to them, this is a lie, since the box still shows. All I received was a lousy letter from the above mentioned head of Consumer Relations, stating that if anything would happen in the near future they will replace it (this is the same person with no customer service whatsoever that hanged up the phone on me).
I will take this further until I get some results and will make sure that anyone I know will be aware and to keep away from Mitsubishi as well as 6th Avenue Electronics location in Carle Place Long Island New York. Since I have gotten some cooperation and customer service from the one in New Jersey with a completely different attitude.
MITSUBISHI TV 46" MODEL LT. 46244 Keep away from it. I would not recommend any of them from the ignorance to their product showed by the Main Office in California and all involved and the headache it has been to me since September 01.
Looks like another AIG.
If any solution to my problem is resolved I will update this comment.
Andrew Castro [email protected]
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