Usacomplaints.com » Miscellaneous » Complaint / Review: Magicjack - Sold me a product that does not work and messed up my pc. #415533

Complaint / Review
Magicjack
Sold me a product that does not work and messed up my pc

This is a report on a company that should be sued and taken off there air waves - I did buy a magicjack after reading all the info on it and yes it did sound to good to be true -

They are doing so much with technology these days that I thought just maybe it would work and of course they guaranteed it and gave a 30 day trial period -

It worked 3 times to where I made a call to a friend but it only lasted about 2 or 3 min and then it just went off and after that all it would do was go off and then reboot -

I tried everything including delete and reinstall - which by the way they do not have an uninstall - then it would ring out and automatically disappear again so nothing worked -

I tried to get in touch with a representative again but this time no one would answer - I had chatted once before with someone and they didn't know how to fix it then either - this is on a chat program because they have no phone or fax number -

I am very disappointed in this product and feel I was ripped off - I asked when I did chat with this person if I could send it in and get a replacement

They said that I had to go thru all the steps and also do the upgrade and then they said it could be my pc and they were not responsible for that -

I did all the steps plus some and it still does not work - it does not even come up on the pc now -

I hope and pray people will not get this magicjack and those who do will send in a report and put them out of business


Offender: Magicjack

Country: USA   State: Florida   City: West Palm Beach
Address: P.o. Box 6846

Category: Miscellaneous

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