In the beginning of December, I paid this company $1500 to obtain a loan modification on my mortgage loan. They promised me they would be able to shave off $200-$400/month and had a 100% money back guarantee.
As weeks went by, they did not as much as contact me, so I began contacting them only to be told there was a delay with my lender.
I had a hunch based on several articles I viewed online that this business was predatory and would take my money and run, so I threatened to file a complaint with the bank I used to transfer the funds.
At that time (and only that time), they began calling me and promising me everything would work out fine, and it was the normal process, etc.
They even advised me to discontinue making payments to my mortgage company while this process continued.
Toward the end of December I grew impatient and decided to go ahead and file the dispute with my bank regardless of their promises.
Thank God I did - On December 13th, I received a single line email stating that my bank had rejected the restructure.
It has now been 9 days since they have made any serious attempt to refund the $1500 in good faith, in spite of the fact that right on their website they offer a 100% money back guarantee.
They did, however have the audacity to call me yesterday (after I sent them an email calling them out on their practices), still trying to convince me how great this company is and how much good they have done! Good? Had I listened to their advise, I would now be in foreclosure with NO support from them whatsoever.
If you are facing mortgage trouble, please contact your bank or the help line set up by the FHA.
This company tried to convince me they were a major operation, helping hundreds of people, while it was perfectly clear it's just a fly-by-night operation scamming people in dire straights out of what's left of their hard earned money.
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