Usacomplaints.com » Miscellaneous » Complaint / Review: Cal-Pacific - Never Ordered, but received product and bill - Rude Customer Service. #401287

Complaint / Review
Cal-Pacific
Never Ordered, but received product and bill - Rude Customer Service

I received a delivery from Cal-Pacific (a large box of tools). I called and advised them that I did not order anything, nor have I ever spoken to anyone from their company. Their customer service person told me that I did order. She would not believe me when I told her I have never ordered, nor spoken with anyone. I told her that I wanted them to send me a return receipt, as I was NOT paying to return the items. She said I did order them - very rudely - and said she would have the owner call me. A few days later I received a letter saying they've had some problems, and enclosed a UPS label. However, I have to take time out of my day to drop it off. I would NEVER order anything from them - and would strongly suggest you all do the same.

Sqatbdy
Sandy, Utah
U.S.A.


Offender: Cal-Pacific

Country: USA   State: California   City: Chatsworth
Address: 20725 Prairie Street

Category: Miscellaneous

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