Usacomplaints.com » Miscellaneous » Complaint / Review: Skype - Took the money then blocked my account. Customer service didn t reply me on inqueries. #392116

Complaint / Review
Skype
Took the money then blocked my account. Customer service didn't reply me on inqueries

I bought skype "unlimied US/Canada" plan for one year, but only after using their service for 2 days, skype doesn't allow me to call out at all, while my account on skype's website shows "Active subscription" for "unlimited US/Canada". I contacted the customer support from skype's official webgate for help, no reply. After trying without success for one week with skype support, I filed Buyer dispute on paypal, and again, skype doesn't reply to paypal dispute either.

After getting no reply from skype for another 10 days, I escalated the paypal dispute to Claim, and paypal immediated dismissed the "Claim", saying they can not revert the transaction, and I have to contact skype for help. Of course, skype doesn't offer customer support phone number, and their official online support sends only automatic replies.

So, basically, I paid skype for one year's "unlimited" usage, and used the product for 2 days, then, account blocked, and money is gone.

Skype and paypal are essentially the same company, so doing scamming also together.


Offender: Skype

Country: USA
Site:

Category: Miscellaneous

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