I have had this account for about 5 years. I was sent a cancellation in November instead of a statement. When my wife called to find out why we didn't receive a statement, we were told the account was closed. After receiving numerous calls from foreign customer service reps with barely enough English speaking skills to converse with a 10 year old, we were told Aspire was closing all accounts because of legal problems.in December, a woman named Mary started calling our house, insisting we do a check by phone payment. After asking her about receiving a statement, she told us we wouldn't receive one until we made the check by phone payment. We refused, and stated we had read numerous complaints on the usacomplaints.com, and many articles and reports about Columbus Bank being sued for fraud, {11 million $ to NYC alone}and that Aspire would not get another dime until we had a current statement in our hands. She then told us she didn't know about any of that, the reports were probably false. {LOL} After repeatedly insisting we receive a statement, Mary told us fine, but we would be charged for it. {KMA}
We have filed a complaint with the BBB, and are in the process of filing a lawsuit.
Good Luck Aspire, you're gonna need it!
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