Aspire Visa will intentionally neglect to send a customer a current billing statement in the mail and charges a $35 late fee and/or higher interest rate when your payment arrives late.
Aspire Customer Service (in India) explains the billing statement was returned to them by the Post Office. This is a standard response.
Aspire Visa posts a company policy on the their Internet site under FAQ at aspirecard.com/faq1.html, (because they regularly engage in this unfair, unethical and illegal business practice)
Quote:
"Q: I did not receive my statement last month and I was charged a late fee. I need to get the late fee waived since I did not receive a statement.
A: A statement was mailed to your current address. Unfortunately, although you did not receive your statement, you are still obligated to pay your minimum payment by the due date.
Phone calls, faxes and emails to Aspire Visa requesting crdeits and undoing of penalties are ignored and / or unanswered.
It is my hope that others who have experienced similar problems with these people will report there experiences here. It is also my fervent hope that somebody will go after these slime-bags who prey on people who are honestly attempting to re-build their credit status.
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