To Whom It May Concern:
I recently started having problems with my charter services, I have phone TV (all channels) Internet. Back In the end of march I called to get phone services from charter I had a flyer offering one price the reason I signed upThey did not want to give me the price. On there own flyer SO I filed a complaint with the better business bureau. After many hours on the phone later I got $10. Oo Dollars off for the reast of the year with $30.00 off for calling me a lire By a differnt person when I called back again. Also Charter had a open house in Ludington 3 blocks from my home So I took the flyer over to show there rep that came from the home office in Grand Rapids Michigan. Then told him this long story of what happen to me. He told me that he will show the paper to the home office and get back to me but no one called me at all. My point was to prove that I did not lie and was not happy about charter people in a nice way calling me a lier. So I took the flyer over to show there rep that came from the home office in Grand Rapids Michigan. Then told him this long story of what happen to me. Ne called me at all. My point was to prove that I did not lie and was not happy about charter people in a nice way callingme a liar. Story of what happen to me. He told me that he will show the paper to the home office and get back to me but no one called me at all. My point was to prove that I did not lie and was not happy about charter people in a nice way calling me a lier.
And ended up getting the phone for the price the had offered me. Along with the offer they said they would extend my services which were internet and cable tell end of march or April 1 Now its December and my bill went from $101to $163 I called to find out what the deal was and they said my package was done in December Which I know isnot true since they told me the would extend it tell march or April 1 which was great Cause I knew I would haveno worry's over the holidays... Now I have to deal with this... I know they are lies as I have already had to filed a complaint with the bureau. And it was resolved I mean come I had a flyer and they were saying there was no offer forthat... Anyways I have went run and run on the phone with them been called a liar in a nice way several times. And Am not HAPPY. Now to boot my bill is not even do till 12/22/08 And they have already shut some of my pay channels off... 12-07-08Also I have recently heard of several other people having the same kind of problems with Charter! Please contact me ASAP
Richard Gouin 231-843-9474 Or mail [email protected]
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