Usacomplaints.com » Miscellaneous » Complaint / Review: National Collectors Mint - Took my order, charged $114. To my charge card, no product received and no one to call. #385478

Complaint / Review
National Collectors Mint
Took my order, charged $114. To my charge card, no product received and no one to call

National Collectors Mint, I received a letter in August from Barry Goldwater Jr, Director of this coin company, I saved my medicare disability from August until November my Marine son had just returned from 11 months in Iraq. Not only did he serve his country as well as his father and 2 uncles who were Nam Marines, but my son had to postpone his wedding because his tour went from 3 to 11 months.

So I saved my money to buy all of my children and grandchildren this " Sept 11th $20.00 coin certificate ", i believe that i had 4 silver and one gold one, this phone number (the order dept) 1.800.799.6468 ext 5911, VIP LINE per Barry Goldwater. I was told they would arrive in about 10-14 days, i ordered this the beginning of November.

The only number o have are: Customer Id 383427 which was on the letter sent to me. They have the correct mailing address.

Starting about 10 days ago I started calling to find our where my order was. The vip line told me that I had to call the customer service line at:

1.800.452.4381 which I did at least 8-10 times I left a message for them to call me. I also called the Order line (this so called vip line) at:

1.800.799.6468, they can not help me at all however they have left at least 3-4 Urgent messages for customer service to call me immediately. Today I even spoke to the supervisor, adrea (?) who promised me they could do nothing except send a message for the customer service dept to call me, which she did.

I have also sent at least 6 emails to: [email protected] with no response either.

Today I sent a fax to: 1.914.935.3321 to call me immediately because I am going to start telling anyone who will listen that they are a fraud, scam, and prey on the medicare, disabled people.

You see I have no money left because I saved for this so all of my children would know why we are in a war. I know it probably isnt real, however it is what i saved to give to my children and grandchildren. Now i have nothing.

Please tell everyone you know what a scam these people are and I am going to write to every attorney general that I know.

I just want my order, that is all.


Offender: National Collectors Mint

Country: USA   State: New York   City: Port Chester
Address: 8 Slater St
Phone: 8007996468

Category: Miscellaneous

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