I received a letter in August from Barry Goldwater Jr., Director of this coin company, National Collectors Mint. I saved my Medicare disability from August until November. My Marine son had just returned from 11 months in Iraq. Not only did he serve his country, as did his father and two uncles who were Nam Marines, but my son had to postpone his wedding because his tour went from 3 to 11 months.
So I saved my money to buy all of my children and grandchildren this "Sept 11th $20.00 coin certificate." I believe that I ordered 4 silver ones and one gold one at this phone number (the order department): 1.800.799.6468 ext 5911, the VIP line per Barry Goldwater. I was told they would arrive in about 10 to 14 days. I ordered this at the beginning of November.
The only number I have is Customer ID 383427, which was on the letter sent to me. They have the correct mailing address.
Starting about 10 days ago, I started calling to find out where my order was. The VIP line told me that I had to call the customer service line at 1.800.452.4381, which I did at least 8 to 10 times. I left a message for them to call me. I also called the order line (this so-called VIP line) at 1.800.799.6468. They cannot help me at all, but they have left at least 3 or 4 urgent messages for customer service to call me immediately. Today I even spoke to the supervisor, Adrea (?), who promised me they could do nothing except send a message for the customer service department to call me, which she did.
I have also sent at least 6 emails to [email protected] with no response.
Today I sent a fax to 1.914.935.3321 asking them to call me immediately, because I am going to start telling anyone who will listen that they are a fraud and a scam and prey on Medicare and disabled people.
You see, I have no money left because I saved for this so all of my children would know why we are in a war. I know it probably is not real, however it is what I saved to give to my children and grandchildren. Now I have nothing.
Please tell everyone you know what a scam these people are. I am going to write to every attorney general that I know.
I just want my order. That is all.
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