DirectTV advertises "Free Professional Installation," "Free DirectTV DVR Upgrade," and "3 Months Free 28 Movie Channels" for $44.99 per month for 12 months.
Following installation, DirectTv billed me $236.47 and proceeded to charge me $72.99 per month for the Plus DVR Package. Upon my complaint, some employees said the $236 charge was for a "Programming adjustment," which they changed to "Charge for receiver (antenna?)" when I challenged the "Programming adjustment." I asked for my "Free installation" by snail mail, by email and by telephone. I have now had contact with over 7 DirectTV representatives, none of whom can tell me what the $236.47 charge is for.
They tried to charge it to my credit card. I challenged it and MasterCard refunded the charge to me. I have been unable to find a DirecTV employee who can explain this proposed charge or reverse it, or who can explain their $72.99 per month charge.
They advertise "Free installation" and quote a price of $44.95 per month, and then bill me $72.99 per month and try to charge me $236.47. A classic bait and switch. Very unethical businessmen.
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