I have a 2003 VW, and after driving home from church this past Sunday (9/21/08) I had transmission problems... Thye car made it home, but I was afraid to drive it.
I have heard horror stories, and called a couple different places in St. Cloud the next day-no one was open Sunday. Every place I called offerred to pick up the car up and take a look at it-and they all kept calling back which made me a little nervous.
Completely stranded out in the country, two children and a husband away in military, I reluctantly agreed to have the car picked up, the manager Joe at All Transmission World (2542 East Highway 192 St. Cloud) had called me back four times, and promised to pick it up for free and even tow it back if I could not afford the repair. That sounded fair, so he sent a tow out to pick it up within 20 minutes.
He called me back 20 minutes later, and said it would cost $395 to take a look, but he would apply it towards the repair. I really can't afford it, but without a car, I had no choice. I could not get a hold of my husband, he is out in the field training soldiers at Fort Bragg North Carolina (He returned from Iraq last fall, and is on active duty) Joe at All Transmission called me approximately two hours later and said that it will cost $4,000. To repair, the lowest of his three prices he quotes, no warranty. I told him I could not afford it, and could he please tow it back as he promised. I should never have trusted this company.
He says that it was $395 to take it apart, and he will have to charge me to put it back together. I said I would have to pay the $395 and have it returned, and he is refusing to release it to me even after I said that I would pay the $395. He said now I owe him for the tow, and labor to put it back together ($95 per hour) and he doesn't know how long it would take to put it back together. I said just leave it dissassembled, I called a tow company and they will pick it up, assembled or not, but he says that it is completely dissassembled, and he will not release it.
Please, I am completely stranded, and will lose my job if I miss any more days of work, I do not know what to do. What a mess!
Bugloverfl
celebration, Florida
U.S.A.
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