Complaint / review text:
Tempted to use the Caremark mail order pharmacy to save a few bucks? DON'T! Instead, save LOADS of time, gray hair and your sanity.
My order was confirmed received by Caremark, marked urgent with the date I needed to start the medication and then TEN DAYS LATER at 5:32pm (the day before I needed to start the medication), they voided my prescription because it was missing a piece of information. When I called to inquire, I waited on hold an eternity only to be told that Caremark didn't actually stock this medication anyway, so they were going to mail my prescription back.
Avoid this company at all costs. If you have influence in your company for benefits plans, do not subject valued employees to this kind of "service".