I received a 14 day trial about december 23rd,4 days into the trial period my account was debited 12/28/07 $54.95. When i inquired i was told that was the price of my shipment which i had not received. I immediately cancelled my subscription. Customer service assured me my money would be returned within 7-10 business days.
I have been communicatiing with customer service, for the past 7 months, each time i talk with someone 1 am told your money have been refunded it should be in your accout 7-10 days. I was aassigned a personal contact person (Austin) in february who assured me my money had been refunded and back in my accout within. 7-10 days.
As of july 10th my last call to wu yi, i have not received my refund. I don't know if the tea works, but the company should not be allowed to rip any one else off. If there is no lawyer involved i am strongly considering filling suit. We are serious when it comes's to controlling our weight, but dont need people like jesse willms and wu yi tea.
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