It is hard to get to customer service to talk to a real person and when you do no one can help you. If it is a billing problem and one has to be transferred to a sprvsr then forget it. You are disconnected, this has happened to me 3 times in one wk. I has $60 in my acct. On june 3, in july they tell me it's gone and that i owe. No one can tell me what happened to my money and i can't talk to anyone, i get cut off. Gtl has screwed me out of money before and now they want to do it again. I have no choice but to use gtl and i receive only 4 calls a month at 2.60 a call. Where's my $60.00. Do the math!!!
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