Today, 12/5/02, I received a card from my "Citgo Gas Company" credit card, telling me my "membership renewal willbe AUTOMATICALLY RENEWED AND CHARGED TO MY CREDIT CARD.
AND IF i did not want to renew it, i had to call 1-800-583-7697 for "non-renewal".! I NEVER ORDERED IT IN THE PAST. I do not want it charged to me now. I do not know what it is.
i never ordered or received anything. AND MOST OF ALL, I WANT MY MONEY CHARGED TO MY citgo card last year - returned to me.
When i called the 1-800 number to tell them i did not want any membership, i asked a boy named "joseph" who answered the phone, what this was all about. He said that $89.98 was added to my credit card last year, and he said that someone must have authorized it, because the charges were on there.
HE ALSO SAD THAT IF I DID NOT WANT IT TO GO BACK ON FOR ANOTHER YEAR, I HAD TO TELL HIM! When I asked for a "supervisor" he said there were none. When I asked for the company telephone number, he said "I am not allowed to give that to you".
When I asked for the company "E-mail" address, he said "I can't give it to you". All I can give you is their FAX number "785-761-3701". Somehow, last year, $89.98 was added to my credit card without my knowledge, approval, or anything. This is TERRIBLE.
NANCY
Forest Park, Illinois
0 comments