I am very frustrated with this company.
Five years ago I bought a $1000 t.V. On store credit, paid it off, no biggie.
Two years ago I requested an increase in credit from a major credit card company. Denied, bad credit. I investigated and learned GE money bank had erroneously reported I had a bankruptcy on the account with which I purchased the t.V. They apologized and assured me it was fixed.
One year later I went to purchase a car. It was not fixed. Again I called. They were more sorry than before. Again I was assured it was fixed. This time I wasn't so stupid and kept their letter than supposedly absolved my of this faux credit sin. It clearly says, my account had been corrected and reported to all three reporting companies.
Yesterday I went for a home loan. GE Money Bank reported to all 3 credit companies the exact error I was trying to fix: I had closed the account due to my bankruptcy. My nearly 800 credit score is hovering at 700 thanks to them.
When I called customer service I am transferred to bankruptcy services. They are closed after I get of work.
Now I need to take work time to straighten this all out. I am left feeling very much like a victim since I have only paid all my debts on time, and take great pride in my score. I will get a higher APR on the house I am buying because of an error I didn't make.
I wish they would just fix it, and immediately correct my problem. I will make certain in the future to NEVER get a credit card with this company again. If your credit matters to you the way my credit matters to me, do not ever take a card with this rinky dink company. They perpetuated fraud on my good name.
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