Usacomplaints.com » Miscellaneous » Complaint / Review: Ultimate Nutraceutical/12-IN-1- MULTIVITAMIN/Value Plus/Vacation Passport - Ultimate Nutraceutical / 12-IN-1- MULTIVITAMIN / Value Plus / Vacation Passport Billed my credit card after cancelling account, sales person pushed Value Plus / vacation passport. #290074

Complaint / Review
Ultimate Nutraceutical/12-IN-1- MULTIVITAMIN/Value Plus/Vacation Passport
Ultimate Nutraceutical / 12-IN-1- MULTIVITAMIN / Value Plus / Vacation Passport Billed my credit card after cancelling account, sales person pushed Value Plus / vacation passport

The entire scenario stems with ProductTestPanel. I received emails for a "Free Sony Cybershot Camera, Free Nintendo Wii and Free Ipod Nano" through Product Test Panel. I went through a lengthy series of purchases in order to receive one of the free items. Of course I did not receive any of the items mentioned above but I did receive the 12 in 1 Multivitamins from Ultimate Nutraceuticals. I called to cancel the monthly delivery. The lady on the phone was very pleasant. She stated if I tried Value Plus and Vacation Passport for $1 each, I would receive gift cards of my choice, meaning if I tried each, I would receive 2 $25 gift cards for gas, Home Depot, Walmart, etc that I could choose from a list. I decided to try both of them then promptly canceled the membership after I received the information. This was approximately mid to end Oct.in Nov Ultimate Nutriceuticals charged my credit card again after I had cancelled the account. I had to dispute the charges with my credit card company and wait for the temporary investigation to go through. I received the final credit in Dec. During that period of time, I received the information to send off for the gift cards, either to call a toll free number or write to an email address. One of the sites, I believe it was Value Plus was an invalid web address. I called both phone numbers to have the information sent. I noticed that for both accounts, Value Plus AND Vacation Passport had the same membership number. I sent in the information on both accounts. After 6 weeks, they sent me more information on both accounts to Choose which type of gift card I wanted. I chose Walmart for both. I finally received the gift card (yes singular). LIMIT ONE PER CUSTOMER even though I had accounts with each. That is why both accounts had the same membership number. I received the gift card today 3/24/08, after approximately 5 months and sending back the information for both on at least 3 different occasions (6 postage stamps). It's not worth the time or trouble. If it sounds too good to be true, it is. And they will definitely get their $25 bucks out of you some way or another, so the gift card WASN'T FREE!!!


Offender: Ultimate Nutraceutical/12-IN-1- MULTIVITAMIN/Value Plus/Vacation Passport

Country: USA   State: California   City: Los Angeles
Address: 5310 Beethoven Street
Phone: 8009418032

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google