I rented a home in southwest las vegas and it was a nightmare from day one. Things would go wrong from time to time with the home which happens, but let me tell you... Getting things fixed took longer than a trip to the moon!
Once the water heater broke, we were left without hot water for 3 days. This was during the colder months in vegas so you can imagine how bad it sucked. The soloians never answer their phone once they are told about a problem with the home, which makes it harder te get things done.
Finally they got someone to come and replace the water heater. When that was done with it was time to pay the repairman, and guess what they said that they had no way of paying it! They said they could not get ahold of a credit card. So we had to pay the $427 bill. It would be deducted from the rent but still... You dont surprise someone with a bill all of a sudden, especially when it was not our responsibility.
We told them of a leak with the water sprinkler system which was ignored so we just turned the system off and occasionally watered the yard with a garden hose. We were constantly told that we were not keeping up the garden and that they were getting violations from the HOA about plants dying. Well we do travel... So its kinda impossible to water plants when you r not home... Especially with the water sprinklers broken! Dumb a*. The problem was fixed a year later. There were other problems which were fixed sooo sloowww! We were fed up with their slowness so we decided to buy our own home.
We were once again dodged when it came to our rental deposit refund.By law we were to get it back within 30 days, if not we were to get the entire amount back even if there were damages to the home. Well, they did it again folks! They were told of this law and said so what if I am late. We sent certified letters stating what they owe to us. We finally get a check for $305, when we were supposed to recieve a full $1095.
Well we are about to sue them for the cash that they owe. They were late and charged us for normal wear and tear to the home. We were charged for stuff like toilet paper holders, cleaning the washer/dryer, holes in the wall from curtain rods (costs less than $10 to patch). We were charged $300 for trash (a few pieces of wood left in the yard)
They are so bogus I want to let everyone know about how they lie and decieve. They will get what is coming to them. They even screwed the people they hired to paint the home. They suck!
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