I thought that this company was a legit company but it isn't. I purchased a car in 2005 for $4000 with payment of 269.70 for 18 months. I allowed Westlake Financial to Automatically take the money out of my checking account on the 10th of each month. On July 5th I went on there website and signed up to make my payment on line and to cancel my automatic withdrawl. I spoke to Juan, Rosa, Carmen, and about 6 other agents before someone can tell me what was going on with my account. They stated to me that I had to send a written notice stating that I wanted to cancel the ATM withdrawl and I did so on June 18th but no one could find my faxes. So I refaxed it 5 times. Needless to say on 7/7/06 I received confirmation number from there own website showing that a payment via internet was received for the amount of $269.70 but on July 11 they went into my account and ATM withdrew the money again which put my account into overdraft. I spoke with 10 different agents and no seems to know where my money is or where it got posted too. I spoke with one of the Supervisors there name Rosa and she was rude as heck. I gave her the confirmation number her system generated and she stated that it was not a good number I even faxed it to her showing her companies letter head and they still said it was no good. Now they call my house asking for payments and i told them that until they find my money that was taking out of my account without my permission they wasn't going to get a red cent from me. This company is full of Crap and the people there don't know what they are doing nor can they speak the language. So if you are in a bad situation and your credit isn't the best don't settle for anything because this is what anything will get you.
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