I borrowed $200 from this company on July 4. The renewal fee is $79. On July 14 a payment of $79 or $279 to pay in full was due in which I thought it was due on July 28. The woman could hardly speak english. Anyway when they attempted to debit my account the money wasn't there. I called and spoke to Jarrod, Renee, Jack the lists goes on. None of them could hardly speak english.
I finally got someone who could speak somewhat english. I advised them on July 28 they could debit $158 from my account which included $79 finance fee from July 14 and $79 for the renewal fee for July 28. On Saturday July 29 I checked my account and found out that a total of $316 was debited from my account from Route66funding.
I called and demanded they put my money back. They stated it was a technical error and the money would be placed back into my account on Monday. Monday came and you have to keep leaving messages no one never calls you back. I spoke to a renne, who claimed everything would be taking care of.
I have sent certified letters, I have sent faxes. Emails and just recently I sent a letter to the Federal Trade Commision for further investigation. I contacted my bank as well. This company is not only a ripoff but they are stealing from customers bank accounts. They have to set up so you have to call to get in contact with them in order to pay in full. But you never can get in contact with them so they keep on debiting your account of $79 dollars.
I sent a letter to the London Mayor as well because their mailing address is in New York but the calling center is in the U.K. I am very upset about this and something needs to be done. The FTC stated they would investigate this. But how can they illegally go into your bank account and don't put it back.
If anyone knows who can help me send this company to court and be responsible for stealing out of my account. I even faxed a copy of my bank statement to confirm they took the money. That is what rennie the supervisor wanted me to do. I covered up everything else besides for the debit from there company. Its Wednesday August 9 and my money still has not been put back into my account.
I advised my bank that if they try to make another attempt to report it to the proper authorities. I am also in the process of finding out how to get this company prosecuted. Its not fair. I have had $158 stolen from my account and nothing is being done about it.
0 comments