Usacomplaints.com » Miscellaneous » Complaint / Review: Match.com - Ripoff dishonest billing refusal to cancel subscription Internet. #153626

Complaint / Review
Match.com
Ripoff dishonest billing refusal to cancel subscription Internet

In August I like many millions I'm sure, thought I was signing up for a one month subscription to Match.com. Almost immediately after taking my credit card number, I received a notification that there would be "monthly" billing unless I went to acertain site and asked NOT to be monthly billed. I did that immediately and receivced a notice it had been done. Within the month I decided that the internet dating scene was not for me and contacted Match.com customer service and requested that my account be cancelled and thatall information about me be deleted from the system. I thought that would be the end of it. And I have to say, I ignored what I should have caught sooner on this one but, in any event, 4 months later, when my credit card balance seemed to be going "up" each month, I took a hard look and found that Match.com had billed me for September through January. I have to say that my credit card company has been wonderful (CapitolOne) and they reversed all the charges by the end of the month BUT, come February 1st, Match charged my card again! And I had to cll the credit card company again. Thye certainly had to know that this account should have been cancelled after the credit card company got involved. I have notified the crdit card company and I'm sure that the charge will be reversed but this really is a rip off of time and is so very dishonest.

And, by the way, this seems to be a new scheme witrg subscriptions out there. I had a magazine start sending me bills when I had never asked for the subscription, threatened to hurt my credit so I paid for one subscription and and then when I asked to have it canceled, ignored it 3 times! Some kind of pattern?


Offender: Match.com

Country: USA   State: Nationwide
Site:

Category: Miscellaneous

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