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Complaint / review / scam report
Match.com
Illing

Complaint / review text:
I had cancelled my service like 2 months ago and was still automatically billed on my credit card, i had not used match website in a couple months. My last logon besides today to get the phone number was to cancel my subscription, which i did, and match still billed, because as they say they have no record of me cancelling and refused to refund my payment of $59.99. I was just charged 9 days ago, i see no reason why i am not able to receive a refund. I plan to seek other means of refund, filing a dispute with my american express credit card company, also including finding websites where i can write reviews on how i was treated and charged and with what i believe to be clear and blatant fraud on match.com's part (i cancelled service but am still charged on my credit card) i was not given a refund because the representative told me i had already received a refund within the past 12 months, the last time i received a refund was the same exact thing, i had canceled my subscription on the website, but the charge still went through. At that time the refund was issued, but this time because i received the last one i am unable to receive another. So essentially match.com is scamming people. You cancel service and they charge your credit card then when you call to complain they refund you, if you decide to sign back up in the future and then cancel again, they continue to charge you, but now will not refund you. I am very unhappy and dissatisfied with match and this process and plan to make it very known to whoever i can in the future how I was defrauded by match.com and would never, ever recommend anyone using this service. It seems to me to be clear fraud in hopes people will not notice they have been charged my match on their credit card, if they didnt think that why wouldn't they send email to remind you of charge or confirm that they just applied a charge to ur account. I mean they send u emails everyday, that is what their biz is all about, but they cant send reminde

Contact information:
Author: Contact with Author

Offender: Match.com

Country: USA   State: Pennsylvania   City: Erie

Category: Dating

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