This happened to my mother. The harassing phone calls started about 4 months ago non-stop, demanding money owed to them for unpaid medical bills. They would argue with her and often times even hang up and then call her back a couple of days later. She asked questions such as date, what they were billing her for, etc, only to be yelled at and hung up on. They requested personal information such as social security number, company where she worked and bank account in order to pay off her debt right away.
My mother never gave this information and always asked why they collection agency here in California wasn't contacting her, why was it out of state. The bills starting arriving about 5 months ago. My mother ignored the first few, but then felt so intimated by them that she actually sent in two payments by money order for twenty-five dollars. They kept demanding higher payments of $100.
When she spoke with them, she explained that she was unemployed and couldn't pay $100, so the guy on the phone said that $25 was okay. When my mother spoke to me and explained everything in detail, bells went off in my head and I decided to do a web search on the company, only to find all these stories VERY similar to my mothers.
What's the next step? What is to be done in order to stop them from harassing my mother?
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