Complaint / Review
Singer Lazer Storm - Igia
Ripoff refusal of refund promised Los Angeles California

I ordered a vaccuum on August 5th; total was to be $156. They withdrew $313.70 from my account. I cancelled the order but they sent 4 vaccuums anyway. Over 30 emails and 40 phone calls later they authorized return of vaccuums and promised a refund. The package was sent via FedEx and signed for at their warehouse on October 12th. Multiple phone calls and emails since have not gotten the refund.

I've reported them to the FTC and Consumer Protection Agency but no luck. I'd like to file a class action suit but don't know the next step. Any advice is appreciated. A phone call to them at 1-800-224-0434 generated a promised refund by November 14th. We will see.