JB Hunt Dispatch service is terrible
On Monday, August 22 I was assigned a load to be picked up in Commerce Cy, Colorado, which destination was Salt Lake City. Shepper should have completed loading by 4:00 pm, but it completed loading at 6:15 pm.
The distance I should drive was: Paid miles=507, Real miles=603
Because the load was of 42,500 lbs, I had to scale and adjust the tandems so I havd to go to truck stop to do my scaling Of all this, I kept the dispatch informed as needed via qualcomm.
Because of DOT regulations, I must take a 10 hrs braek after 11 hrs driving or 14 hrs on duty. It was not possible for me to deliver the load at 8:00 on Tuesday Aug 23,05. Dispatch knew and instead of re-scheduling a new appointment for the delivery of my load, they just ignored the excistance of it.
Next day, when I arrived to the receiver, he refused to receive my load and asked me to get an scheduled date and time.
Then and only then, dispatch service proceeded to re-schedule the delivery of my load. Because of that inefficiency, I had to layover at receiver facility for more that 36 hrs.
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